What's New

Sales reps can soon practice pitches against an AI customer grounded in your workspace — products, objections, and checklists.

A great product should be easy to use for everyone. Version 1.6.1 delivers a visual refresh across the Swiftner interface along with meaningful accessibility improvements that make the platform more inclusive and easier to navigate.

Visual Updates

We have updated core UI components throughout the application. Form elements, buttons, and navigation items have been refined for consistency and clarity. The overall look feels cleaner and more modern without changing the workflows your team already knows.

Accessibility Improvements

• Improved color contrast and focus indicators that meet WCAG 2.1 AA standards

• Better keyboard navigation so every feature in the app can be reached without a mouse

• Updated ARIA labels across all interactive elements for a more reliable screen reader experience

Looking Ahead

These changes lay the foundation for upcoming features and ensure that as Swiftner grows, the interface remains fast, intuitive, and accessible to all users.

HUD Extension (browser extension)

• A complete redesign of the live call experience

• Coaching presented in a clearer, more focused way

• New: Weekly Focus. Admins can choose one metric to improve — or let Swiftner suggest where the team should focus

• Metrics are now more visible, both during and after calls

HUD (admin app)

• Redesigned coaching experience with clearer structure and better flow

• New Home view with quick access to top performers and weekly team trends

• Individual user pages with highlights and concrete improvement suggestions

• Sortable leaderboard

• Upload calls (admins)

• Hourly feedback with alerts

• A range of small UI improvements for a calmer, more focused workday

New subscription plans

We’ve also made it easier to get started — and easier to choose the right plan:

• Light: A more affordable option with fewer features and post-call coaching only

• Pro: Full access with live coaching and a 30-day free trial

• Enterprise: For teams with unique needs, on-premise solutions, and custom integrations

This is just the beginning. We’ll keep building — step by step — with a clear focus on better coaching and less friction in everyday work.

Understanding how your team performs at a glance should not require digging through spreadsheets. Version 1.6.0 introduces a dedicated Team Analytics Dashboard that gives sales managers the visibility they need to coach effectively and spot opportunities early.

What's New

The dashboard brings together performance data, trend analysis, and comparative benchmarks in one place. Managers can see which reps are improving, who might need extra support, and how the team stacks up against its own historical performance.

Key Features

• Leaderboards and trend charts that surface top performers and track progress over time

• Cohort and role-based segmentation to compare performance across teams, regions, or experience levels

• Exportable reports in CSV and PDF formats, ready for stakeholder reviews and quarterly planning

Why It Matters

Sales coaching is most effective when it is informed by data. With the Team Analytics Dashboard, managers can move from gut-feel decisions to targeted coaching that addresses specific gaps, helping every rep reach their potential.

Swiftner 2.0 represents a complete overhaul of our platform, built from the ground up to give sales teams the tools they need to close more deals. With real-time AI coaching, a redesigned analytics dashboard, and native CRM integrations, this is our most ambitious release yet.

Real-Time AI Coaching

Your reps no longer have to wait until after the call to learn what they could have done better. Swiftner now analyzes tone, pacing, and objection handling as the conversation unfolds, delivering subtle on-screen nudges that help reps adjust their approach in the moment.

Advanced Analytics Dashboard

The new analytics dashboard gives managers a complete view of team performance. Track conversion rates, identify top performers, and surface personalized improvement recommendations for each rep, all from a single screen.

Native CRM Integrations

Swiftner 2.0 integrates directly with Salesforce, HubSpot, and Pipedrive. Call data, coaching insights, and performance metrics sync automatically to your CRM, eliminating manual data entry and keeping your pipeline up to date.

Additional Improvements

• - **Redesigned mobile experience** with faster navigation and improved call controls

• - **Faster loading times** across all platforms thanks to a rebuilt frontend

• - **Modernized interface** with a cleaner layout and updated design language

• - **iOS call recording fix** that resolves a known issue with interrupted recordings

• - **Authentication improvements** for email providers that previously caused login failures

• - **Timezone corrections** in scheduling and calendar features

Speed matters when your team is moving between calls and reviewing coaching insights. Version 1.5.2 focuses on making Swiftner faster and more reliable, with meaningful performance gains, targeted bug fixes, and important security updates.

Performance Improvements

• 35% faster page loads achieved through optimized asset delivery and lazy loading of non-critical components

• Faster database queries that reduce response times when loading analytics, call history, and team dashboards

• Smarter caching for frequently accessed data like coaching summaries and rep performance metrics

Bug Fixes

• Analytics memory leak resolved, fixing a known issue that caused slowdowns during extended dashboard sessions

• Safari rendering issues corrected across the coaching interface and call detail views

• Email notification delays eliminated by switching to a more reliable delivery pipeline

• Large CSV imports now handle files over 10 MB without errors or timeouts

Security Updates

• Dependency updates to patch known vulnerabilities in third-party packages

• Stronger encryption for stored call recordings and coaching data at rest

• Tighter access controls for team management, ensuring only authorized users can modify roles and permissions

Sales happen everywhere, not just at your desk. With version 1.4.0, the Swiftner mobile app gets a major upgrade with offline capabilities, improved audio quality, and smarter notifications so your team can stay on top of their game wherever they are.

Offline Mode

Reliable internet is not always available, especially when reps are on the road. Offline mode lets your team record and analyze calls without a connection. All data syncs automatically once they are back online, and recent coaching sessions remain accessible even without network access.

Enhanced Call Recording

We have significantly improved the recording engine in this release. Calls now capture at higher audio fidelity with automatic noise reduction, and the system handles overlapping speakers more accurately, resulting in cleaner transcriptions and better AI analysis.

Push Notifications

Reps and managers now receive real-time alerts for coaching insights, such as when the AI detects a particularly strong objection-handling moment or a missed opportunity. Notification preferences are fully customizable, and managers can set up milestone alerts to celebrate team wins as they happen.

User Experience Improvements

• Redesigned navigation that puts the most-used features front and center

• Streamlined onboarding with a guided setup flow for new users

• Improved accessibility including full screen reader support and better contrast ratios