Choose any seller on the calls page to open a full coaching view — wins, trends, focus areas, and recent activity. No tab switching, no losing your place.
Coaching used to mean leaving the calls page to check the dashboard. Now it's one click away, right where you already are.
What's inside
Trend indicator: immediately shows whether the rep is on an upward or downward trajectory, so you know the tone before you say anything
Wins and streaks: personal bests, active streaks, and team percentile badges pulled automatically from recent calls
Performance metrics: ten metrics per call, each with a trend chart, a team badge, and a tooltip showing best, worst, and last-call delta
Weekly focus: the metric the rep is actively working on this week, so the conversation stays anchored
Coaching moments: AI-identified moments from recent calls, timestamped and linked directly to the exact second in the transcript
Recent calls: a quick overview of the rep's latest activity
The full picture is right there immediately after a call, while it's still fresh.